Fax.: 514 335 9475
Questions
- Can I evaluate the service?
- What area codes are available?
- Can I access my account information online?
- Can I keep my existing fax number?
- Do I need additional software or hardware to use efax2email?
- How do I receive faxes?
- How is the internet fax to email service billed?
- Are toll-free numbers available?
- How long do internet faxes take to arrive in my email?
Answers
Can I evaluate the service?
We provide a 10 day free evaluation. Please fill out the form and specify that you want to evalute a service, as well as the email address you which to receive the faxes.
What area codes are available?
The following area codes are available:
Canada and US:
866
Canada
Montreal
514
Can I access my account information online?
On the efax2email.ca website there is a Login link, click on it. There is a login where you have to enter the email address associated with your fax number. You will see a history of you received faxes, verify the delivery status of a fax, change some account settings and send a fax.
The link is also available directly here: http://login.efax2mail.ca/fax
Can I keep my existing fax number?
You can have your existing fax number redirected to your efax2email number or we can port your existing fax number to the efax2email system.
This is a great way to allow for a transitional period while people update their contact information with your new number, especially if you have just begun using a new toll-free fax number.
Please contact our sales team for more information
Email: sales@efax2email.ca
Tel: 514-335-8284
Do I need additional software or hardware to use efax2email?
All you need is an email account and an Internet connection.
How do I receive faxes?
You will be assigned a fax number. This number will be linked to an email address which you will provide to us. Every time a fax is received, it will be delivered to your email address which you will receive in Adobe Acrobat PDF format.
How is the internet fax to email service billed?
You are not billed per page. You prepay for a certain number of pages per month based on your estimated usage.
Please see our fax to email Packages page for information about our monthly plans
Are toll-free numbers available?
Yes we provide toll-free number for a small fee. ($5-$10 extra depending on your plan)
How long do internet faxes take to arrive in my email Inbox?
When you receive an internet fax, it usually arrives in your email account within a few seconds from when the fax completely finished transferring from the sender to eFax2email. There is occasionally a very short delay caused by the provider as the server converts the incoming fax to a PDF or a TIF file viewable on your computer, but is usually about just as fast as it would be when receiving the fax through a normal land-line fax machine.